Emergency plumber in Newcastle upon Tyne
If you have water coming through a ceiling in Heaton or a boiler that has locked out in Gosforth, ring me. I answer the phone myself and I will tell you honestly how quickly I can be with you rather than booking you in and leaving you waiting.
What counts as an emergency
A burst pipe, a leak you cannot isolate, a boiler leaking water, no heating in cold weather with someone vulnerable in the house, or a gas smell. Anything where waiting until the morning is going to cost you more in damage than it costs to get me out tonight.
If it can wait safely, I will say so and book you in at a normal rate instead of charging you an out of hours fee. I would rather you called me again next time than felt stung once.
Newcastle properties and where the problems usually are
Tyneside flats across Heaton, Byker and Walker share stacks and have long horizontal pipe runs under floors, so a leak often shows up in a room away from where it started. I trace it properly before pulling floors up.
The Victorian terraces around Jesmond and Fenham still throw up lead and old iron pipework, and stop taps that have not been turned in twenty years. Half the emergency call outs I get in the city start with a stop tap that would not close.
The newer estates out at Kingston Park and Great Park are usually plastic push fit, where the fault is nearly always a fitting or a failed valve rather than the pipe itself.
What to do before I arrive
Turn the water off at the internal stop tap, usually under the kitchen sink. Open the cold taps to drain the pipework down. If water is anywhere near lighting or sockets, switch that circuit off at the consumer unit.
If you can smell gas, do not touch switches. Open the windows, turn the gas off at the meter and ring the National Gas Emergency Service on 0800 111 999 first, then ring me.
Price guide for Newcastle upon Tyne
Every job is different, so these are guide figures rather than a quote. You always get one fixed written price after I have seen the work.
- Daytime call out, first hourWeekdays, parts extraQuote after survey
- Evening and weekend call outFirst hour, parts extraQuote before I attend
- Leak trace and repairDepending on accessQuote after survey
24 hour emergency call out in Newcastle upon Tyne: common questions
- How quickly can you get to Newcastle?
- I am based in Bedlington, so Newcastle is usually 30 to 40 minutes depending on traffic. I will give you a straight answer on the phone rather than a vague window.
- Do you charge extra at night and weekends?
- Yes, out of hours call outs carry a higher first hour rate. I tell you the figure on the phone before I set off, so there is no surprise on the invoice.
- Can you work on flats and rented properties in Newcastle?
- Yes. I work for homeowners, landlords and letting agents across the city, and I can invoice a landlord or agent directly if the tenant made the call.
- Do you cover Newcastle city centre parking restrictions?
- I do, and I factor loading and parking into the job rather than adding it to the bill afterwards.
Need a price?
Tell me what you need and I will come and look at it. You get the price before I start.